Refund policy

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on Refund Policy.
For the purposes of this Return and Refund Policy:
  1. You mean the individual accessing or using the Product/Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Product/Service, as applicable.
  1. Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SHIKKHA (PVT.) LTD.
  1. Product/Service refers to the contents of the Website or Application.
  1. Website refers to www.shikkha.xyz and Application refers to Shikkha.xyz
  1. Products/services refer to the items and contents offered for sale by the Company.
 
Introduction:
The domain name Shikkha.xyz (referred to as “Website”) is owned by SHIKKHA (PVT.) LTD., a company registered under the Companies Act, 1994. (Act XVIII of 1994). By accessing this website or application, you confirm your understanding of the Terms of Use, Privacy Policy, Refund Policy. If you do not agree to these Terms, you shall not use this website. The Company reserves the right to change, modify, add, or remove portions of these Terms at any time. Changes will be effective when posted on the Website or Application with no other notice provided. Please check these Terms of Use, Privacy Policy, Refund Policy regularly for updates.
 
The following terms are applicable for any products that You purchased from Us.
We provide website and application features and other products and services to you when you visit or shop at website or application. By using Company’s Products/Services, you agree to this Refund Policy. Please read them carefully. By subscribing to or using any of our products/services you agree that you have read, understood, and are bound by the Refund Policy, regardless of how you subscribe to or use the services.

Policy:

  1. A Refund Request will be considered valid only if it is made through an email to support@shikkha.xyz or through the Shikkha.xyz App clearly specifying your email address and phone number used during registration within 48 hours of the purchase.

    No refund request will be accepted after 48 hours of the purchase. Please contact customer support for a solution. We will confirm the user after successfully processing and approving the refund claim by email.

    PLEASE NOTE:

    1. A Refund Request will be considered valid only if it is made through an email to support@shikkha.xyz clearly specifying your email address, phone number used during registration within 48 hours of the purchase.
    1. Please mention Transaction ID in the email.
    2. No refund request will be accepted after 48 hours of the purchase.
    3. If we successfully approve your refund request from our end, it will take on average 21-28 days for the Bank or Mobile Finance Services or any other medium to process the transaction after being successfully processed and approved by Us.
    4. The Bank or Mobile Finance Services or any other medium might charge a portion of the refund amount as payment processing fee.
    5. The confirmation of successful Refund will be sent to you by email. Company solely has the right to change the policy at any time without any prior notice. Please keep updated for each transaction you make.